The linked document below outlines the Bondex Trust Alternative Dispute Resolution (ADR) Procedures. To begin the ADR process, an IR claimant must provide a written request for ADR to the CPF. Claimant has option at the initial stage of ADR to choose either Pro Bono Evaluation or mediation. For more information click to open the document of full procedures below.
Click here to download the Bondex ADR Procedures.