The CPF’s primary objective with respect to its information
system is to ensure that it has a technology platform that will enable
it
to process asbestos injury claims efficiently and effectively
over time. All software and hardware upgrade proposals are carefully
evaluated
from the standpoint of administrative and operational benefits,
risks and financial cost. This allows it to meaningfully control
costs without
giving up the significant benefits associated with ongoing
technological advancements.
Claim Processing Application
The CPF claim processing application has been developed
in-house for the primary purpose of processing asbestos injury claims,
and includes a fully customized reporting package.
This application is based on modular components and is
designed for maximum efficiency and scalability. The CPF believes its
claim processing application provides sufficient flexibility to bring
a new Trust online within 30 to 40 calendar days, assuming the new
set of business rules are roughly comparable to those currently in
place. The time period required to bring a new member online will likely
be somewhat longer if the business rules differ materially.
Computer Environment
To maximize internal operating efficiency, and to enable
highly secure and efficient remote access, the CPF computer environment
is based on the Citrix™ thin client model with the Citrix™ Secure
Access Gateway SSL VPN securing all remote access.
Electronic Claim Filing
CPF has an electronic claim filing system that enables claimants' counsel to file claims
electronically using the Web. More information is available on the Efile page.
Third Party Audits
The CPF network and application have been subjected to regular ongoing independent third party audits.
For example, CPF retained RKON Technologies to perform a
server and internet security audit in 2001. RKON concluded that “CPF’s information security is quite
impressive” and that “password policies, disaster recovery documentation, self-auditing procedures and
server build checklists are exemplary”. In 2006, CPF retained RKON Technologies to perform a Vulnerability
assessment in which they concluded they were “impressed with the technical aptitude, dedication and speed of
the network staff when it came to matters of security” and that “they are dedicated to making security their
primary goal rather than an afterthought”.
IT Staff
Most CPF IT functions are performed by an in-house group
of highly competent technical staff.
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